How do I initiate a dispute on Cash App?

To initiate a Cash App Dispute, you need to open the app and go to the transaction in question. Tap on the transaction and select the option "Need Help & Cash App Support." From there, you can choose the issue type, including disputing a payment. Follow the on-screen instructions, provide details about the dispute, and submit your request.

Initiating a dispute promptly is crucial, as there are time limits for different types of transactions. Cash App generally recommends filing a dispute within 120 days of the transaction.

How long does it take for Cash App to resolve a dispute?

The resolution time for Cash App disputes can vary. Cash App states that it may take up to 45 days for a dispute to be resolved. However, some disputes might be resolved sooner, depending on the complexity of the issue and the information provided. Regularly check your email and Cash App notifications for updates on the dispute resolution process.

What happens if my Cash App dispute is unsuccessful?

If your Cash App dispute is unsuccessful, and you believe the decision is in error, you can reach out to Cash App support for further assistance. Provide additional information and clarify your case. If all else fails, consider contacting your bank or card issuer for possible chargeback options, depending on the payment method used. Keep in mind that chargeback policies may vary.

Conclusion

Navigating Cash App disputes requires prompt action and thorough documentation. Initiating a dispute is a straightforward process through the app, but success often hinges on the completeness of the information provided. Timeliness is crucial, with a recommended filing window of 120 days from the transaction date.